Refund Policy

1. Overview

At ShoppingKare, we offer a simple and transparent refund process. If you are not satisfied with your purchase, we will help you with returns or refunds according to the conditions below.

2. Eligibility for Refunds

To qualify for a refund:

• The item must be unused and in its original packaging.
• A request must be made within 7 days of delivery.
• Proof of purchase (invoice/order ID) must be provided.

3. Non-Refundable Items

Refunds cannot be issued for:

• Used or damaged items
• Items without original packaging
• Personal care items (for hygiene reasons)
• Gift cards or digital items
• Products marked as “Non-Returnable”

4. Refund Process

Once we receive your return:

• Our team inspects the item within 48 hours.
• Refund is initiated to your original payment method.
• Refunds may take 5–7 business days to reflect in your account.

5. Partial Refunds

Partial refunds may be granted if the product shows minor signs of wear or is missing certain accessories, depending on the situation.

6. Shipping Costs

Return shipping costs are the responsibility of the customer unless:

• You received a defective or wrong item.
• There was an error from our fulfillment team.

7. Order Cancellation

Orders may be cancelled within one hour of placing them. Once the order is shipped, cancellation is not possible.

8. Late or Missing Refunds

If you haven't received a refund yet:

• Check your bank account again
• Contact your credit card company (processing time varies)
• Contact your bank

If you’ve done all this and still haven’t received your refund, please contact us at:

support@shoppingkare.com

9. Contact Us

For any questions related to refunds, returns, or replacements, feel free to reach out:

support@shoppingkare.com